The machine cannot read the debit card; card reader errors mean that the card reader either needs to be replaced or cleaned. Card reader errors do not always indicate a defective reader, there may be an obstruction in the card reader. Frequent use, dirt buildup, or spilled drinks may also affect the card reader.
The ATM Guy is a certified Hyosung Technician. Please fill out the form for a better understanding Of your problem. The ATM Guy or staff member will get back to you
shortly.
Make sure your ATM has enough paper to print receipts by replacing the roll. ATM mistakes are relatively rare but when they do occur, ATM users need a printed receipt that shows the time and date of the transaction in order to get the problem corrected.
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| Error Code | Definition | Possible Cause | Result |
|---|---|---|---|
| 1 | Time-out | 1. Request has been sent. Time-out waiting for response or carrier was dropped. No characters were received. Time-out is typically 60 seconds. 2. Request has been sent. Time-out waiting for response or carrier was dropped. At least one character was received (ETX was never received). Time-out is typically 60 seconds. 3. EOT was received as first character after sending a NAK due to a bad response message. | No money is dispensed, screen and receipt display system unavailable. |
| 3 | BCD NOANSWER | Possible may be a processor or telephone hardware problem. | No money is dispensed, screen and receipt display system unavailable |
